Terms of Service

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING A BINDING ARBITRATION PROVISION, A CLASS-ACTION WAIVER, AND A WAIVER OF JURY TRIAL (SECTION 23), AND IMPORTANT TERMS GOVERNING DONATIONS AND ADVOCACY CONTRIBUTIONS (SECTION 12). BY USING THE SERVICES YOU AGREE TO BE BOUND BY THESE TERMS.

Last Revised: 06/24/2026

1. OVERVIEW AND ACCEPTANCE

This Terms of Service Agreement ("Agreement" or "Terms") is entered into by and between Concerned Citizen LLC, a Minnesota limited liability company with a registered address at 1435 Hampshire Ave S, Apt 308, St Louis Park, MN 55426, United States ("Company", "we", "us", or "our"), and you, and is made effective as of the date of your first use of the website located at https://concernedcitizen.online (the "Site") or the date of your electronic acceptance, whichever is earlier.

This Agreement governs your access to and use of the Site and all related products, features, content, tools, and services that we make available, whether now existing or introduced later, including representative look-up, legislative information, opinion and discussion features, the ability to compose and transmit messages to elected officials, account and subscription features, and donation and contribution features (collectively, the "Services"). The terms "you", "your", "User", or "customer" refer to any individual or entity that accesses or uses the Site or the Services or that accepts this Agreement.

Whether you are simply browsing, registering an account, posting content, contacting your representatives, or making a donation, your use of the Site and your electronic acceptance of this Agreement signify that you have read, understand, acknowledge, and agree to be bound by this Agreement. This Agreement also incorporates by reference any additional rules, policies, or terms that we post on the Site or present to you in connection with a particular feature.

We may, in our sole and absolute discretion, change or modify this Agreement and any policies incorporated herein at any time. Material changes will be reflected by an updated "Last Revised" date above and, where we deem appropriate, by additional notice. Changes are effective immediately upon posting to the Site unless stated otherwise. Your continued use of the Site or the Services after changes are posted constitutes your acceptance of the Agreement as revised.

IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT AS LAST REVISED, DO NOT ACCESS OR USE (OR CONTINUE TO ACCESS OR USE) THE SITE OR THE SERVICES.

2. ELIGIBILITY

The Site and the Services are available only to Users who can form legally binding contracts under applicable law. By using the Site or the Services, you represent and warrant that you are (i) at least eighteen (18) years of age; (ii) otherwise recognized as able to form legally binding contracts under applicable law; and (iii) not a person barred from receiving or using the Services under the laws of the United States or any other applicable jurisdiction.

The Site is intended for residents of the United States. We make no representation that the Site or the Services are appropriate or available for use outside the United States.

If you are entering into this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to this Agreement, in which case "you" and "your" refer to that entity. If we determine that you lack such authority, you will be personally responsible for the obligations in this Agreement.

3. ACCOUNTS AND REGISTRATION

Certain features of the Services require you to provide address information and to create an account with a username and password. You agree to provide accurate, current, and complete information and to keep that information up to date. You are solely responsible for safeguarding your account credentials and for all activity that occurs under your account, whether or not authorized by you. You agree to notify us promptly of any unauthorized use of your account or any other breach of security.

We reserve the right, in our sole discretion, to refuse registration, to suspend or terminate accounts, to remove or reclaim usernames, and to decline to provide the Services to any person or entity at any time, with or without notice and for any or no reason. You may use the Services only for lawful purposes and in accordance with this Agreement.

4. DESCRIPTION OF THE SERVICES

The Services are civic-engagement tools that may, among other things, allow you to: (i) enter a residential address or a state and congressional district in order to identify elected officials who may represent you; (ii) browse and review information about legislation and other public-policy matters; (iii) record support or opposition to legislation and participate in public discussion threads; (iv) compose, customize, and transmit messages to elected officials and their offices; (v) maintain an account and, where offered, a subscription; and (vi) make voluntary donations as described in Section 12.

The Services are provided for general informational and civic-participation purposes only. We are not a government agency, and we are not affiliated with, endorsed by, or sponsored by any government body, elected official, legislative office, political party, or candidate. Use of the Services does not create any relationship between you and any government entity.

5. ADDRESS DATA, LEGISLATIVE INFORMATION, AND REPRESENTATIVE MATCHING

To identify your elected officials and applicable legislation, we and our third-party providers process the address or district information you provide. You represent that you are authorized to provide any address information you submit. We use automated verification and security measures, including CAPTCHA and similar technologies, to help prevent abuse of the Services.

Legislative information, official contact details, district boundaries, representative assignments, vote tallies, summaries, and similar data are obtained from government sources, third-party data providers, and automated processes. Such information may be incomplete, out of date, or inaccurate, and may change without notice. We do not warrant the accuracy, completeness, timeliness, or reliability of any such information, and you should independently verify any information before relying on it. Identification of a particular official as "your" representative is an automated estimate and does not constitute legal, electoral, or official confirmation of representation.

6. MESSAGING YOUR REPRESENTATIVES

The Services may allow you to compose a message, optionally using templates, suggested language, tone presets, or merge fields, and to direct us to transmit that message to one or more elected officials or their offices on your behalf. You are the author and sender of every message you create or transmit through the Services. You are solely responsible for the contents of your messages and for ensuring that they are accurate, lawful, and not misleading.

By using this feature, you authorize us to format, queue, and transmit your message, together with associated information such as your name, city, district, and the fact that you are a constituent, to the recipients you select, and you authorize us to use third-party email or messaging providers to effect delivery. You acknowledge and agree that: (i) we do not guarantee that any message will be delivered, received, read, or acted upon; (ii) recipients may store, publish, disregard, or respond to messages at their discretion and in accordance with their own policies and applicable law; (iii) templates and suggested language are provided for convenience only, do not constitute our endorsement of any position, and should be reviewed and edited by you before sending; and (iv) you will not use this feature to send unlawful, fraudulent, harassing, threatening, or impersonating communications, or to send bulk, automated, or unsolicited communications in violation of applicable law.

7. RULES OF USER CONDUCT

By using the Site you acknowledge and agree that your use of the Site, including any content you submit, will comply with this Agreement and all applicable local, state, national, and international laws, rules, and regulations.

You will not use the Site or the Services in a manner that:

Is illegal, or promotes or encourages illegal activity;
Promotes, encourages, or engages in the exploitation of children or in child sexual abuse material;
Promotes, encourages, or engages in terrorism, or violence against people, animals, or property;
Harasses, threatens, defames, or impersonates any person, official, or entity, or misrepresents your identity, residency, or affiliation;
Promotes, encourages, or engages in spam or other unsolicited or bulk messaging, or computer or network hacking or cracking;
Infringes the intellectual property, privacy, or publicity rights of any person or entity, or breaches any duty of confidentiality;
Interferes with, disrupts, or imposes an unreasonable load on the operation of the Site or its infrastructure, or attempts to circumvent any security, authentication, rate-limiting, or anti-abuse measure;
Uses any robot, scraper, or other automated means to access, harvest, or interact with the Site except as expressly permitted by us in writing;
Contains or installs any viruses, worms, malware, Trojan horses, cryptocurrency miners, or other code designed to disrupt, damage, or limit the functionality of any software or hardware or to consume resources improperly.

You further will not: (i) copy or distribute any part of the Site except as expressly authorized by us; (ii) modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the Site or its underlying technologies; or (iii) access the Company Content or User Content through any technology or means other than through the Site itself.

8. INTELLECTUAL PROPERTY

The Site and its contents, including without limitation text, software, scripts, source code, application programming interfaces, graphics, photographs, sounds, music, videos, interactive features, layout, design, and the trademarks, service marks, trade names, and logos contained therein ("Company Content"), are owned by or licensed to Concerned Citizen LLC and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Company Content is provided to you "as is" for your information and personal, non-commercial use only. Except as expressly permitted by this Agreement, Company Content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited without our express prior written consent. No right or license under any copyright, trademark, patent, or other proprietary right is granted to you by this Agreement except as expressly stated.

9. USER CONTENT AND DISCUSSIONS

Certain features allow Users to post, publish, vote on, or otherwise contribute ideas, opinions, positions, comments, replies, and other content (collectively, "User Content"). You are solely responsible for your User Content and for the consequences of posting it. By posting User Content, you represent and warrant that (i) you own or have all necessary rights, licenses, consents, and permissions to submit and distribute it through the Services, and (ii) it does not violate this Agreement or the rights of any third party.

You retain ownership of your User Content. By posting or publishing User Content, you grant Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, modify, adapt, publish, translate, create derivative works of, distribute, publicly perform, and publicly display your User Content in connection with operating, providing, promoting, and improving the Services, in any media now known or later developed, without further notice to or consent from you and without payment to you or any third party. You also grant each User of the Site a non-exclusive license to access and use your User Content through the functionality of the Site. The licenses you grant survive your removal of User Content to the extent necessary to operate the Services, comply with law, or resolve disputes; we may also retain server copies of removed or deleted User Content.

We do not endorse any User Content and are not responsible or liable for any User Content. We generally do not pre-screen User Content, but we reserve the right (without any obligation) to monitor, review, refuse, edit, remove, or restrict any User Content or to suspend or terminate any account, at any time and without prior notice, for any or no reason, including content we determine in our sole discretion to be objectionable or in violation of this Agreement. Voting, ranking, and similar features are provided for community engagement only and may be adjusted, reset, or removed at our discretion.

10. AUTOMATED, AGGREGATED, AND AI-GENERATED CONTENT

Portions of the content available through the Services, including certain summaries, discussion entries, suggested message language, and informational text, may be generated, aggregated, or assisted by automated systems, including artificial intelligence and large language models. Such content may contain errors, omissions, or inaccuracies, may not reflect current law or facts, and does not represent the views of Company. Automated or AI-generated content is provided for convenience and general information only, is not a substitute for independent research or professional advice, and should not be relied upon without verification. You are responsible for reviewing and editing any suggested language before you adopt, transmit, or rely on it.

11. NO LEGAL, FINANCIAL, OR PROFESSIONAL ADVICE

The Services, including all legislative information, summaries, templates, donation features, and any communications from us or our representatives, are provided for general informational and civic-engagement purposes only and do not constitute legal, financial, tax, electoral, or other professional advice. No attorney-client, fiduciary, or advisory relationship is created by your use of the Services. You should consult a qualified professional regarding your particular circumstances. We do not advise you on how to vote, whom to support, or how to direct any contribution.

12. DONATIONS AND ADVOCACY CONTRIBUTIONS

The Services may allow you to make voluntary monetary donations in support of civic advocacy and public-policy efforts (each, a "Contribution"). Contributions are solicited by and made to Concerned Citizen Online, a nonprofit social-welfare organization affiliated with and controlled by Company that engages in legislative advocacy, lobbying, public education, and related activities (the "Organization"). The Organization and Company are separate legal entities. Company operates the Site and the technology platform; the Organization receives and applies Contributions. By making a Contribution, you agree to the terms of this Section in addition to the rest of this Agreement and to any supplemental contribution terms or disclosures presented to you at the time of giving.

(a) Voluntary and not tax-deductible. Contributions are voluntary and are made to support legislative advocacy and lobbying activities. Contributions are NOT charitable donations and are NOT deductible as charitable contributions for federal income-tax purposes, and they may not be deductible as a business expense to the extent they support lobbying activity. You are solely responsible for determining the tax treatment of any Contribution and for any reporting obligations applicable to you.

(b) Designations are preferences only; allocation in the Organization's discretion. Where the Services allow you to indicate a cause, issue, or initiative in connection with a Contribution, any such indication is a non-binding expression of preference offered for informational and engagement purposes only and does not create a trust, restricted fund, earmark, agency relationship, or legally binding designation. To preserve operational flexibility and to comply with applicable law, the Organization retains sole and absolute discretion to determine how, when, where, and for what purposes all Contributions are applied, including allocation among issues, initiatives, vendors, coalitions, and service providers, and including the use of Contributions to fund general operating, administrative, compliance, fundraising, overhead, technology, and advocacy or lobbying expenses, in each case without regard to any preference you may have indicated and without any obligation to apply your Contribution to any particular cause. You acknowledge that you are making a Contribution to support the general mission and advocacy program of the Organization, and not in reliance on the application of your funds to any specific cause.

(c) Use of funds; affiliated service providers. You acknowledge and agree that the Organization uses the Site and technology platform owned and operated by Company and may obtain naming, branding, infrastructure, software, technology, hosting, administrative, and related goods and services from Company and from other affiliated or third-party providers. Accordingly, a portion of Contributions may be paid to Company and to such providers as compensation for those goods and services, in each case on terms intended to be at arm's length and at fair market value. Such payments are a permitted use of Contributions and do not entitle you to any refund or to any accounting of how your particular Contribution was applied.

(d) Contributor eligibility and representations. By making a Contribution, you represent and warrant that: (i) you are at least eighteen (18) years of age; (ii) the Contribution is made from your own funds and on a payment instrument that you are authorized to use, and is not made or reimbursed on behalf of any other person or entity in a manner that conceals the true source of the funds; and (iii) the Contribution complies with all laws applicable to you. We reserve the right to refuse, limit, return, or refund any Contribution, in whole or in part, at our discretion or as required to comply with applicable law.

(e) Non-refundable. EXCEPT AS EXPRESSLY REQUIRED BY APPLICABLE LAW, ALL CONTRIBUTIONS ARE FINAL AND NON-REFUNDABLE ONCE SUBMITTED. By making a Contribution you waive, to the fullest extent permitted by law, any right to a refund, chargeback, or reversal. If the Organization elects, in its sole discretion or as required by law, to return a Contribution, it may do so without thereby creating any obligation to return any other Contribution.

(f) Recurring Contributions. If you authorize a recurring Contribution, you authorize Company, the Organization, and their payment processors to charge your payment instrument on the schedule and in the amount you select until you cancel. You may cancel a recurring Contribution at any time by following the instructions provided in the Services or by contacting us; cancellation will apply to future charges and will not entitle you to a refund of amounts already charged.

(g) Disclosure and reporting. You acknowledge that information about Contributions and contributors may be collected, retained, used, and disclosed as necessary to operate the program and to comply with applicable lobbying-disclosure, tax, and other laws, including reporting to federal or state authorities where required.

(h) No guaranteed outcome. Neither Company nor the Organization promises or guarantees any particular legislative, regulatory, or policy outcome as a result of any Contribution or advocacy effort. Contributions support efforts and activities, not results.

(i) Application to the Organization. The Organization is an intended third-party beneficiary of this Agreement with respect to the donation features. The disclaimers, releases, limitations of liability, indemnities, and dispute-resolution and arbitration provisions of this Agreement (including Sections 16, 17, 18, and 23) apply equally to the Organization and its officers, directors, employees, and agents with respect to Contributions and your use of the donation features, to the same extent they apply to Company.

13. SUBSCRIPTIONS, FEES, AND PAYMENT PROCESSING

Certain features of the Services may be offered on a free or paid subscription basis. Where fees apply, the applicable price, billing frequency, and terms will be presented to you before you subscribe, and you authorize us and our payment processors to charge your selected payment instrument for all applicable fees, taxes, and recurring charges until you cancel in accordance with the terms then in effect. Unless otherwise stated, fees are non-refundable except as required by law, and we may change our fees and subscription offerings prospectively upon notice.

Payments and Contributions are processed by one or more third-party payment processors. Subscription and other Service fees are collected by and for the account of Company. Contributions are collected by, and settle to a payment-processor and bank account held by, the Organization, even though the donation feature is presented through, and powered by, Company's Site and infrastructure. By submitting payment information, you authorize us and the Organization to share that information with, and to be charged by, those processors, and you agree to their applicable terms. We do not store full payment-card numbers on our own systems. You represent that you are authorized to use any payment instrument you provide, and you are responsible for all charges incurred. We are not responsible for errors, delays, or failures caused by payment processors or financial institutions.

14. PRIVACY AND YOUR DATA

This Section describes how we handle information in connection with the Services and is part of this Agreement. By using the Services, you consent to the practices described here.

Information we collect. We collect information you provide directly, such as your residential or district address, account credentials (username and password), profile details, opinions, votes, discussion content, message content and recipients, and, where applicable, Contribution and payment-related information. We also automatically collect technical and usage information, such as device, browser, IP address, cookies and similar technologies, log data, and interactions with the Services. We use anti-abuse and verification services (including CAPTCHA) that may process certain technical signals.

How we use information. We use information to operate, provide, secure, personalize, and improve the Services; to identify your representatives and applicable legislation; to transmit messages you direct us to send; to process subscriptions and Contributions; to communicate with you; to prevent fraud and abuse; to comply with legal obligations; and for other purposes disclosed to you or to which you consent.

How we share information. We may share information: (i) with elected officials and their offices and our messaging providers, as needed to transmit messages you direct us to send (including your name, city, and district); (ii) with Concerned Citizen Online (the affiliated nonprofit Organization) and with payment processors, as needed to process and administer Contributions and subscriptions; (iii) with service providers and vendors who act on our behalf; (iv) as required to comply with applicable law, including lobbying-disclosure and tax reporting, or in response to lawful requests; (v) to enforce this Agreement or protect rights, safety, and property; and (vi) in connection with a merger, financing, acquisition, or sale of assets. Discussion content and certain profile information that you post are visible to other Users and may be publicly accessible.

Retention, security, and choices. We retain information for as long as necessary to provide the Services and to comply with our legal obligations, resolve disputes, and enforce our agreements. We use commercially reasonable measures to protect information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You may access or update certain account information through the Services and may request deletion of your account, subject to information we are required or permitted to retain (including Contribution records required for legal compliance).

Children. The Services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18.

15. THIRD-PARTY WEBSITES AND SERVICES

The Site may contain links to, or rely on, third-party websites, data sources, and services that are not owned or controlled by Company, including government data sources, messaging and email providers, payment processors, and anti-abuse services. We assume no responsibility for the content, accuracy, terms, privacy practices, or conduct of any third party. By using the Site, you release Company from any and all liability arising from your use of any third-party website or service, and you agree to review the governing terms and policies of each such third party.

16. DISCLAIMER OF REPRESENTATIONS AND WARRANTIES

YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SITE AND THE SERVICES IS AT YOUR OWN RISK AND THAT THE SITE AND THE SERVICES ARE PROVIDED "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS". TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AND THIRD-PARTY SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS, OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THE SITE OR ANY LEGISLATIVE OR REPRESENTATIVE INFORMATION; (II) THE DELIVERY, RECEIPT, OR EFFECT OF ANY MESSAGE TRANSMITTED THROUGH THE SERVICES; (III) THE RESULTS OF ANY ADVOCACY, LOBBYING, OR CONTRIBUTION; OR (IV) ANY SITES OR SERVICES LINKED TO THE SITE.

YOU FURTHER ACKNOWLEDGE THAT NO INFORMATION OR ADVICE PROVIDED BY COMPANY OR ITS REPRESENTATIVES WILL CONSTITUTE LEGAL, FINANCIAL, TAX, OR PROFESSIONAL ADVICE OR CREATE ANY WARRANTY. THE FOREGOING DISCLAIMER APPLIES TO THE FULLEST EXTENT PERMITTED BY LAW AND SURVIVES ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT.

17. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY OR ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, OR THIRD-PARTY SERVICE PROVIDERS BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES WHATSOEVER, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SITE, THE SERVICES, ANY MESSAGE OR CONTRIBUTION, ANY USER CONTENT, ANY THIRD-PARTY CONDUCT, ANY INTERRUPTION OR CESSATION OF THE SERVICES, OR ANY MALICIOUS CODE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF COMPANY AND ITS RELATED PARTIES ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SITE, OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (I) THE TOTAL AMOUNTS YOU PAID TO COMPANY FOR SUBSCRIPTIONS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS (US$100). CONTRIBUTIONS ARE NOT FEES PAID FOR SERVICES AND ARE EXCLUDED FROM THIS CAP AND ARE NON-REFUNDABLE AS PROVIDED IN SECTION 12.

YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. THIS SECTION SURVIVES ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT.

18. INDEMNIFICATION

You agree to protect, defend, indemnify, and hold harmless Company and its officers, directors, members, employees, and agents from and against any and all claims, demands, costs, expenses, losses, liabilities, and damages of every kind and nature (including reasonable attorneys' fees) arising from or relating to (i) your access to or use of the Site or the Services; (ii) any message or content you create, transmit, or post; (iii) any Contribution you make or any representation you make in connection with it; (iv) your violation of this Agreement or any incorporated policy; or (v) your violation of any law or any third-party right, including any intellectual property or privacy right. This Section survives any termination or expiration of this Agreement.

19. AVAILABILITY, MODIFICATION, AND DISCONTINUATION OF SERVICES

We will use commercially reasonable efforts to make the Site available, but we do not guarantee uninterrupted or error-free operation. The Site may be unavailable from time to time due to maintenance, repairs, or causes beyond our control, and we assume no liability for any such unavailability. We reserve the right to modify, suspend, or discontinue any part of the Services at any time, for any or no reason, and without prior notice or liability to you or any third party. If we discontinue a paid Service, we may offer a comparable Service or a prorated refund of prepaid, unused fees at our discretion; this does not apply to Contributions, which are non-refundable.

20. TERMINATION

We may suspend or terminate your access to the Site or the Services, and remove or disable any content, at any time and for any or no reason, with or without notice. You may stop using the Services and request deletion of your account at any time. Upon termination, the provisions of this Agreement that by their nature should survive, including Sections 8, 9, 11, 12, 14, 16, 17, 18, 21, 22, and 23, will survive.

21. GOVERNING LAW AND DATA TRANSFER

This Agreement and any dispute or claim arising out of or relating to it, the Site, or the Services, including its formation, shall be governed by and construed in accordance with the laws of the State of Minnesota and applicable U.S. federal law, without regard to conflict-of-laws principles. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions in Section 23.

If you access the Site from outside the jurisdiction in which our servers are located, your communications with us may result in the transfer of information across borders. By using the Site, you consent to such transfers.

22. COMPLIANCE WITH APPLICABLE LAWS

We make no representation that the Site or its content is appropriate or available in every jurisdiction. Access from jurisdictions where the content is illegal is prohibited. Users who access the Site are responsible for compliance with all applicable laws, rules, and regulations, including those governing political contributions, lobbying, and advocacy.

23. DISPUTE RESOLUTION, BINDING ARBITRATION, AND CLASS-ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

(a) Informal resolution. Before initiating arbitration, you agree to first contact us at [email protected] and provide a written description of your dispute and the relief you seek, and to attempt in good faith to resolve the dispute informally for at least thirty (30) days.

(b) Agreement to arbitrate. Except as provided in subsection (e), any dispute, claim, or controversy arising out of or relating to this Agreement, the Site, or the Services shall be resolved exclusively by final and binding individual arbitration, rather than in court. The arbitration shall be administered by a recognized arbitration provider under its consumer arbitration rules then in effect, and shall be seated in, or conducted by remote means from, Hennepin County, Minnesota. Judgment on the award may be entered in any court of competent jurisdiction.

(c) Class-action and jury-trial waiver. YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. YOU AND COMPANY WAIVE ANY RIGHT TO A JURY TRIAL. If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall be severed and may proceed in court.

(d) 30-day right to opt out. You have the right to opt out of the agreement to arbitrate in subsections (b) and (c). To opt out, you must send written notice of your decision, including your name, the email or account associated with your use of the Services, and a clear statement that you wish to opt out of arbitration, to [email protected] (subject line: "Arbitration Opt-Out") or by mail to the address in Section 25, within thirty (30) days after you first accept this Agreement or this Section, whichever is later. If you opt out, Section 23(e) and Section 21 govern the resolution of disputes. Opting out of arbitration does not affect any other provision of this Agreement.

(e) Exceptions. Either party may (i) bring an individual claim in small-claims court if it qualifies, and (ii) seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information. For any dispute not subject to arbitration (including if you validly opt out), the state and federal courts located in Hennepin County, Minnesota shall have exclusive jurisdiction, and you and Company consent to personal jurisdiction and venue there.

24. GENERAL PROVISIONS

Electronic communications and consent. You consent to receive communications from us electronically, including by email and by postings on the Site, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that they be in writing.

Entire agreement. This Agreement, together with any policies and supplemental terms incorporated by reference, constitutes the entire agreement between you and Company regarding the Site and the Services and supersedes all prior or contemporaneous understandings.

Severability. Each provision of this Agreement is separate and independent. If any provision (or portion of a provision) is held to be illegal, invalid, or unenforceable, the remaining provisions shall remain in full force and effect and shall be enforced to the fullest extent permitted by law.

No waiver. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of that or any other provision.

Assignment. You may not assign or transfer this Agreement or any of your rights or obligations without our prior written consent. We may freely assign this Agreement, including in connection with a merger, acquisition, reorganization, or sale of assets.

No third-party beneficiaries. Nothing in this Agreement confers any rights or benefits on any third party, except that the released and indemnified parties identified herein may enforce the provisions that benefit them.

Titles and headings. The titles and headings of this Agreement are for convenience only and shall not be used to construe or interpret it.

25. CONTACT INFORMATION

If you have any questions about this Agreement, or to send any notice required or permitted under it, please contact us by email or regular mail at:

Concerned Citizen LLC

1435 Hampshire Ave S, Apt 308, St Louis Park, MN 55426

United States

[email protected]